With industry observers predicting a busier mortgage and property market in 2025, now is the time to invest in a mortgage adviser CRM system like Binder.
And with January the time when we hunker down to get ourselves in shape (physically, financially, professionally), now is the perfect opportunity to get your mortgage adviser workflow in top working order.
“Smash it”, “boss it”, “own it” “ace it” - whatever you want to do with 2025, here’s our quick guide to the key features of the Binder mortgage adviser CRM portal that will help you play your ace game. Binder co-founder Simon Horsfall tells us how.
But first, a quick bit of context. To give you an idea of how much busier 2025 could be, compared to 2024, here’s some key facts from UK Finance Magazine which sets the scene for this year as follows:
The outlook for 2025 is for a gradual improvement in mortgage affordability, feeding into market growth. As interest rates tick down, we expect arrears to continue to fall with tailored forbearance helping those that need it.
This year, with more fixed rate deals coming to an end, we forecast growth in refinancing. As affordability continues to ease gradually, remortgaging is expected to grow by 30% to £76 billion, with PT business seeing lower growth of 13% to reach £254 billion”
Designed by mortgage advisers for mortgage advisers, the Binder mortgage CRM portal has been developed with one overarching key objective - to save all of us valuable time.
Over 3 years in continuous development, the key benefits of Binder are:
A big issue for all of us, we’ve designed the Binder portal to make it simple and easy to manage all your mortgage caseloads at their various stages of progression. Binder immediately alerts you to the cases where recent progress requires your attention - saving you time trawling through every case to see which one needs dealing with next.
Also, we’ve now enhanced this feature by alerting you to when your clients are active in their account - making it easy to send them a quick message. This means that you grab their attention and maintain the momentum of their case.
We’ve also built in account settings that enable you to give different access permissions to your team, which means that admin staff can work on the background progression of cases while you’re either seeing clients, or developing your new business client bank.
To stay in business, you need to remain FCA compliant by being rigorous and thorough in your understanding of your client’s needs, while also meeting the FCA demands around customer protection with regard to best practice Consumer Duty.
Binder can revolutionise the way you achieve your compliance and consumer duty objectives with our mortgage-specific Fact Find which is coming online in early 2025. Designed to capture all the key information you need on each of your clients, this ground-breaking feature is designed for speed, accuracy and efficiency by avoiding duplication of unnecessary fields. Data is securely stored for retrieval further down the line for possible remortgaging or other repeat business.
Importantly, every piece of client documentation is securely stored and available for download to support all your compliance and consumer duty evidence.
Our most recently developed feature, e-signatures are now the fastest and most secure way of securing authorisation at each key stage in the progression of each application.
The benefits speak for themselves - no need to wait for hard copies to be sent through the post, or to find a time to capture signatures (often by more than one party) when there’s a random moment in the dairy.
Fully encrypted and protected, our e-signature facility gives both you and your clients the piece of mind you need on the integrity of the process.
When so much rests on the data of your clients, and also your preferred way of working, we know that moving to a new format is not without its anxieties. We know it - we’ve been there.
By integrating the Binder system with the Intelliflo Office interface, you get all the features of our portal within the advantages of a platform that you’re familiar with. We also recognise that data transfer from one system to the next can feel like a precarious act of faith, but we’ve covered this off with a rigorous data back up system to ensure safe and secure migration.
Simply book a free 45 minute demonstration. Click on the link to choose a time and date and we'll be in touch.
No obligation, just 45 minutes of your time - which could save hours and days in the year ahead.